Terms of Service
This website is operated by Rashad Terry. Throughout the site, the terms “we”, “us” and “our” refer to Rashad Terry. Rashad Terry Global Beauty LLC offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.
Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.
This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.Prices for our products are subject to change without notice.
We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.
We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.
We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor’s display of any color will be accurate.We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.
You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.
Packages undeliverable by USPS will be cancelled and refunded once received at our shipping hub. Refunds typically take 4-10 business days to process.
For more detail, please review our Returns Policy.If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, ‘comments’), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.
We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.
You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).
TERMS AND CONDITIONS OF PURCHASE POLICY
Rashad Terry University, Rashad Terry Global Beauty, LLC, affiliated brands, and (hereinafter referred to as “Rashad Terry”, “The Company” “We”, “Us” or “Our”) stand behind all of their products and your satisfaction is very important to us. Any purchases made from us (including all related website properties, sales over the phone, and live event on-site purchases) are covered by the following policies.
General
Offers/Coupons cannot be used in conjunction with each other unless otherwise stated. Coupons are only valid during the advertised promotion period. Prices are subject to change without notice. Gift Cards are non-refundable.
Privacy Policy
Please review our Privacy Policy, which also governs your visit to our website and any purchases made on our website.
Live Event Terms and Conditions
Each Live Event may have different Terms of Purchase and Terms and Conditions depending on its location, the Live Event Venue, and the Live Event Content. Please see the designated website for the Live Event for a complete set of its Terms of Purchase and Terms and Conditions as it pertains to that specific event.
No Guarantee of Results
We do not guarantee that you will achieve any specific health, personal relationships, financial or other results or earn any specific amount of income, or reach any particular goal from purchasing our products and/or services. The information provided is provided only on an informational basis and is only for your personal use. If you use such information, you do so at your own risk and are solely responsible for any decisions and actions that result from your decision to use such information. We will never provide relationship, legal, investment, professional, tax, or financial advice. There is no assumption of responsibility for any errors or omissions that may appear in any program materials or written information. You agree to take full responsibility for any results you receive from the use of any products or services purchased from us.
Entrepreneurship and investing involve risk and hard work. Always consult with your financial, tax, finance, legal, and business professionals. “All Rashad Terry Global Beauty and/or “Rashad Terry University” programs are is not a guarantee of success. Any testimonials showing our success or our students’ success are not to be interpreted as common, typical, or expected.
NO SOLICITATION POLICY
We have a strict no-solicitation policy covering all of our virtual and live events, Zoom & Google Meetup Meetings, Membership ZOOM/Google Meetup Calls, Facebook Groups, Social Media Groups, Official WhatsApp Groups, virtual or live events, conferences, trainings, summits, boot camps and expositions. In order to provide a distraction-free environment for our attendees and guests, we do not allow solicitation at any of the aforementioned events by attendees or unauthorized parties. This policy includes but is not limited to the following unauthorized activities.
Prohibited Activities:
Unauthorized receptions & parties (including off-site events)
Unauthorized exhibits, mobile exhibits & hospitality suites
Unauthorized membership recruitment activities
Unauthorized subgroups on social media platforms (including WhatsApp)
Unauthorized sale of any product or service not offered by an affiliated Rashad Terry Global Beauty, LLC Company
Unauthorized promotion of non-Rashad Terry Global Beauty Company events
Unauthorized employment recruiting
Unwelcome advances toward event participants
Unauthorized on-site distribution of printed or electronic materials including literature, signs, flyers, invitations, tickets, forms, etc. (except business cards)
Unauthorized distribution of virtual invitations to any of the aforementioned prohibited activities
Unauthorized use of the venue’s Wi-Fi, guest Wi-Fi or Company’s Wi-Fi for self-promotional or solicitous purposes
Unauthorized use of the venue for self-promotional or solicitous purposes
Any person and/or organization found to be violating this policy shall be expelled from the event without a refund and may be subject to legal action for any damages incurred by Us.
Attendees found to be violating this policy agree to pay the affected Rashad Terry Global Beauty Company/organization the equivalent of a Sponsor or Exhibitor fee, plus a pro-rata portion of the event’s cost. Attendees found to be violating this policy shall also be immediately expelled from the event and shall be disqualified from future events at the discretion of any of the Rashad Terry Global Beauty Companies/Organizations.
Physical Products
Most apparel items are fulfilled by 3rd party suppliers so we cannot refund or exchange the item if you ordered the wrong size, have buyer’s remorse, provide your address incorrectly, or have an unclaimed shipment returned to our 3rd party fulfillment center. Shipments that go unclaimed and are returned will be liable for the cost of a reshipment. If any address is considered insufficient by the courier and is returned, you will be liable for reshipment costs once we have confirmed an updated address with you. Any claims for misprinted/ damaged/ defective items/packages lost in transit must be submitted directly to our customer service department within 30 days. Reach us via email at rene@Rashadterry.com
If you are not completely satisfied with any other purchases not from our 3rd party fulfillment center, simply return the physical product in NEW condition, along with proof of purchase, within 30 days and you will receive a full refund (less shipping and handling). You can contact our Customer Service Department at 310-777-0255 during the hours of 9 AM – 6 PM EST, Monday through Friday for or reach us via email at chat@grantcardone.com for refund procedures or if you do not know if your product is from our 3rd party fulfillment center. Please be advised that shipping costs to and from the fulfillment center or us are not reimbursed.
No Refunds Policy
Please note that, as per our policy, we do not offer refunds for skincare products. All eligible returns will be processed as an exchange.
This policy ensures that we can maintain the highest quality standards for our products while providing our customers with alternative solutions in case they are dissatisfied with their purchase.
Eligibility for Returns
Our return policy applies to skincare products purchased directly from RTGB, LLC www.RASHADTERRY.com website. Proof of purchase, such as an order number or receipt, will be required for all returns.
Returns Process
If you encounter any concerns with your skincare product, please contact our customer support team within 14 days of receiving your order. You can reach our customer support specialist at RENE@RASHADTERRY.COM.
Our team will guide you through troubleshooting steps and offer assistance in resolving any issues you may have experienced with the product.
Conditions for Returns
For hygiene reasons, we cannot accept returns of opened or used skincare products, except in cases where there is a defect or quality issue.
Shipping Charges
Customers are responsible for shipping the return back to us unless the return is due to a manufacturing defect or an error on our part. In such cases, we will cover the return shipping costs.
Damaged or Defective Products
In the rare event that your skincare product arrives damaged or defective, please contact our customer support specialist immediately at RENE@RASHADTERRY.COM with an image of the damaged box with the shipping label & image of the contents inside in its damaged state. We will arrange for a replacement to be sent to you without any additional cost.
By proceeding with your purchase, you acknowledge that you have read and understood our return policy, and you agree to its terms and conditions.
Please feel free to reach out to our customer support team for any further clarifications or assistance regarding our return policy. We appreciate your trust in RASHAD TERRY GLOBAL BEAUTY, LLC and hope to provide you with an exceptional skincare experience.
Digital Download Products, Rashad Terry University and RTU on Demand
For Rashad Terry University Training Access
There are no refunds at all on any digital products. You will receive access to the university training platform and/or a direct link to the purchased item for the amount of time that was stated on the product description you purchased. If you have any problems accessing the digital content you have purchased, please contact our Customer Support Department immediately at rene@rashadterry.com. Purchase of a Rashad Terry University training module(s) does not grant rights to the buyer to share, reproduce, or resell the product in any way. Digital Access is deemed fully delivered when the email is sent to the email address used to sign up for the services. If you do not receive the digital access link within 5 calendar days of signing your service agreement, it is incumbent upon you to email rene@rashadterry.com to inform the Company that you have not received the link. If you have not sent an email to notify the Company that you have not received the link and the email was delivered to your email address, the digital assets are deemed fully delivered.
Cancelations
If you have subscribed to the individual month-to-month Rashad Terry University Training Access program, to cancel your subscription please visit rene@rashadterry.com within 5 business days before the renewal date. Please be advised, that the cancellation of the monthly subscription is effective in the month in which you have canceled. There are no refunds regardless of usage of the product.
All digital and downloadable product sales are final. We do not offer digital product refunds, once a download/digital access has been assigned to you there is nothing we can retrieve back. If you are attempting to cancel your automatic renewal of any products or services from Rashad Terry University or RTU on Demand products, please email rene@rashadterry.com.
Please be advised that any and all agreements for downloadable/digital products are NOT subject to cancellation, refund, or store credit. We do not accept any verbal modifications of these Agreements and the “no refund and no cancellation” policy stated in the Agreements is strictly adhered to. AFTER the full term of the agreement has expired, you may request to cancel the automatic renewal of the Agreement, or your Agreement will be converted into a month-to-month Agreement. Any cancellations submitted before the full term of the agreement will only cancel the auto-renewal and your monthly invoices will still be due and owing until the full value of the agreement has been paid in full. ALL BUILD-OUT FEES AND SET-UP FEES ARE NONREFUNDABLE AS THEY ARE SERVICES RENDERED TO CREATE YOUR ACCOUNT. Agreements with a 90-day opt-out clause do not include a refund on the initial investment. There is NO refund on digital products or build-out fees. By signing the Agreement, you agree to all Terms of Use and this Terms of Purchase and Refund Policy. including that, you agree to not do a chargeback for any services rendered, or for digital products that have been delivered. You also agree and acknowledge that you are paying in monthly installments on your total contract value as a payment plan, not a recurring subscription fee.
Canceling or removing the credit card on file does not cancel your subscription and violates the terms of the agreement. If at any time you have delinquent invoices past 90 days, or the account is paid delinquently for three consecutive payments, your account will be suspended, and you will still be liable for the full contract value through the term of the agreement.
If you have any problems accessing the digital content you have purchased, please contact our Customer Support at rene@rashadterry.com, so we can resolve the issue. Digital product purchases do not grant rights to the buyer to share, reproduce, or resell the product in any way.
Payment Plans for Live Events and Hotel Accommodations
Please be advised that your payment plan must be paid in full to select your seat. If you do not select your seat at least 30 days before the event, your seat will be forfeited or selected for you. If your live event purchase came with a hotel accommodation, you must be paid in full at least 30 days before the event, or the hotel room is forfeited without a refund or credit to your account. Hotel accommodations are limited and available only while supplies last and we cannot guarantee a room will be available if you have not made all of your payments according to the payment plan in a timely fashion. Hotel rooms are nonrefundable.
You Are Subject to Search
At any live event, we are obligated to follow all venue rules as far as search and items that are permitted and not permitted into the venue. We must abide by all local, state and federal regulations where the event is located. You and your belongings may be searched on entry to the event. You consent to such searches and waive any related claims that may arise. If you elect not to consent to such searches, you may be denied entry to the event without a refund or other compensation. Under certain facility rules, certain items may not be brought into the premises, including without limitation, firearms, alcohol, drugs, controlled substances, cameras, recording devices, laser pointers, strobe lights, irritants (e.g., artificial noisemakers), bundles and containers.
Venues may not allow laptops, tablets, or any computers into the venue., it is because we are following the rules of the venue. Also, no backpacks or large bags are allowed. We reserve the right to refuse entry to any person who attempts to enter the venue with any prohibited or restricted items.
No Animals are Permitted unless it is a Registered SERVICE Dog; no Emotional Support Animals are Permitted according to the Law
No animals are permitted unless it is a registered Service Dog according to the Americans with Disabilities Act (ADA). The ADA defines a service animal as a dog that is individually trained to perform tasks or do work for the benefit of a person with a disability. Emotional support, therapy, comfort, or companion animals are not considered service animals under the ADA, except for psychiatric service animals. We will not ask for documentation, such as proof that the animal has been certified, trained, or licensed as a service animal, as a condition for entry.
If a particular service animal behaves in a way that poses a direct threat to the health or safety of others, has a history of such behavior, or is not under the control of the handler, that animal may be excluded, and we will request that the animal be removed from the premises. If an animal is excluded for such reasons, our team members shall still offer their goods or services to you without the animal present.
Ticket-Holder Behavior Policy; Dismissal and Cancellation.
Our events are private events, and we reserve the right, in our sole discretion, to turn away any participant for any reason, without explanation. We must also adhere to the event venue’s rules and regulations, and any violation of those rules and regulations from an event participant or an event vendor will result in that person being escorted off the premises with no right to re-entry and no refund for the ticket. Notwithstanding anything herein to the contrary, no refund shall be provided to you in the event you violate the Terms and Conditions of Use or the Terms and Conditions of Sale of this Website, or in the event you fail to abide by all rules and policies related to the venue where the event is located, which violation or failure results in your inability to gain admittance to the venue or ejection from the venue.
In the event you are dismissed from a venue resulting in the loss of a Third-Party’s ticket, you shall be liable for all costs, expenses, and losses associated with such Third-Party loss.
Video and Photography Equipment is Prohibited; Filming and Video or Audio Recording is Prohibited. Any re-posting will be deemed a trademark and copyright violation that shall be prosecuted under the full force of the law.
YOU ARE NOT PERMITTED TO VIDEO RECORD OR GO ‘LIVE’ ON SOCIAL MEDIA DURING THIS EVENT FOR REASONS OF CONFIDENTIALITY AND RESPECT FOR OTHERS, OTHER ATTENDEES, EVENT VENUE STAFF, EMPLOYEES AND ANY TEAM MEMBER.
NO AMATEUR OR PROFESSIONAL VIDEO RECORDING, PHOTOGRAPHY OR AUDIO EQUIPMENT IS PERMITTED ON PREMISES AND ANY PARTICIPANT WHO VIOLATES THIS RULE MAY BE ESCORTED OFF THE EVENT VENUE PREMISES WITHOUT REENTRY AND THEIR TICKET(S) WILL BE DEEMED FORFEITED.
ONLY MEMBERS OF THE PRESS WHO HAVE BEEN INVITED OR WHO HAVE REQUESTED ENTRY BEFORE THE EVENT AND WHO HAVE SUBMITTED VERIFIED CREDENTIALS WILL BE PERMITTED ENTRY. ANY MEMBER OF THE PRESS WHO HAS BEEN PERMITTED ENTRY MUST WEAR THE PRESS BADGE THE ENTIRE TIME THEY ARE ON THE EVENT VENUE PREMISES AND MUST BE PREPARED TO SHOW THEIR CREDENTIALS WHEN ASKED. ONLY MEMBERS OF THE PRESS WHO ARE THE PRESS LIST WILL BE PERMITTED ENTRY. THE COMPANY’S EVENTS ARE PRIVATE EVENTS AND RESERVES THE RIGHT, IN ITS SOLE DISCRETION, TO TURN AWAY ANY PARTICIPANT FOR ANY REASON, WITHOUT EXPLANATION. THE COMPANY MUST ALSO ADHERE TO THE EVENT VENUE’S RULES AND REGULATIONS, AS WELL AS LAWS AND REGULATIONS OF THE VENUE’S LOCATION, AND ANY VIOLATION OF THOSE RULES AND REGULATIONS FROM AN EVENT PARTICIPANT OR AN EVENT VENDOR WILL RESULT IN THAT PERSON BEING ESCORTED OFF THE PREMISES WITH NO RIGHT TO RE-ENTRY AND NO REFUND FOR THE TICKET.
Publicity/photo Release; Information Sharing
You agree that the event for which you purchase tickets is a public event, that your appearance and actions inside and outside the venue where the event occurs are public in nature, and that you have no expectation of privacy with regard to your actions or conduct at the event. You grant permission to us, the Event Provider(s), our partners, licensees, and assigns, including but not limited to our brand and media partners, to utilize your name, image, likeness, acts, poses, plays, appearance, movements, and statements in any live or recorded audio, video, or photographic display or other transmissions, exhibition, publication or reproduction made of, or at, the event (regardless of whether before, during or after play or performance) for any purpose, in any manner, in any medium or context now known or hereafter developed, without further authorization from, or compensation to, you or anyone acting on your behalf.
By attending any Live Event, you hereby irrevocably grant to Rashad Terry, Rashad Terry Global Beauty, LLC, Rashad Terry University, affiliates, designees, successors, assigns, and licensees, the film right and otherwise record you and use your name, image and likeness in any/all media for any purpose, including, without limitation, advertising and promotional purposes as well as in, on or in connection with future Rashad Terry, Rashad Terry Global Beauty, LLC, Rashad Terry University, events and/or other events produced by Rashad Terry, Rashad Terry Global Beauty, LLC, Rashad Terry University, or any of Rashad Terry, Rashad Terry Global Beauty, LLC, Rashad Terry University, affiliates and hereby release Rashad Terry, Rashad Terry Global Beauty, LLC, Rashad Terry University, and each of the respective designees, successors, assigns, licensees, and affiliates from any liability with respect thereto. Additionally, there will be still photographs and video segments taken throughout the event by Rashad Terry, Rashad Terry Global Beauty, LLC, Rashad Terry University, and any other third-party participant, such as speakers and sponsors. Therefore, the purchase of any live event ticket is made with the understanding that it also contains a WAIVER AND RELEASE and that you agree to the following:
I irrevocably grant permission to Rashad Terry, Rashad Terry Global Beauty, LLC, Rashad Terry University,, and all affiliated companies, to use my likeness in a photograph, video, or other digital media (“photo”) in any of its publications, including web-based publications, without payment or other consideration. I waive any right to inspect or approve the finished product wherein my likeness appears. Additionally, I waive any right to royalties or other compensation arising or related to the use of the photo. My actual testimony will not be edited. I acknowledge that there will be no compensation for my testimonial. I understand and agree that all photos and videos will become the property of Rashad Terry, Rashad Terry Global Beauty, LLC, Rashad Terry University, and all affiliated companies and will not be returned.
I hereby hold harmless, release, and forever discharge Rashad Terry, Rashad Terry Global Beauty, LLC, Rashad Terry University, and all affiliated companies from all claims, demands, and causes of action which I, my heirs, representatives, executors, administrators, or any other persons acting on my behalf or on behalf of my estate have or may have by reason of this authorization. If my testimony is cut or not used, I agree that this was at the artistic discretion of Rashad Terry, Rashad Terry Global Beauty, LLC, Rashad Terry University, and all affiliated companies and or its affiliates and that I will not take legal action. I also agree that any claims will be Arbitrated through the American Arbitration Association and that jurisdiction for any all claims is Atlanta, Georgia.
I hereby RELEASE, WAIVE and FOREVER DISCHARGE any and all claims arising out of, or in connection with, such use by Rashad Terry, Rashad Terry Global Beauty, LLC, Rashad Terry University, and all affiliated companies, including without limitation any and all claims for libel or invasion or privacy. I have read the above Release and am fully familiar with the contents thereof. This Release contains the entire agreement between the parties hereto and supersedes any other Agreement that may exist.
By purchasing a ticket to any of our events and/or attending, you acknowledge and agree to be bound by the Terms of Purchase and Refund Policy, terms and conditions outlined in
this Refund Policy as well as the Terms of Use and Privacy Policy If you do not agree to these Policies, please do not attend the event purchase anything, or enter into any transaction with us.